The Microsoft Database Utility will open. Note You can also access the Microsoft Database Utility by opening the Application folder and then opening the Microsoft Office folder. For example, type New identity. Create a new identity Set the newly create identity as the default. To do this, select the newly created identity, click the Action button, and then select Set as Default. Quit the Microsoft Database Utility, and then restart Outlook and see whether the problem is resolved. If the previous steps did not resolve the issue, the Outlook database most likely is damaged beyond repair.
If there are no viable backups available and there are no other sources of the data such as another computer or a handheld device , you will have to start from scratch because the data is not recoverable.
To start from scratch, you have to drag the Office Identity folder only if there are no other identities to the Trash, and then restart Outlook. This article describes how to start your computer by using a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with Microsoft Office for Mac applications. When you start your operating system by using a normal startup, several applications and services start automatically and then run in the background.
These programs include basic system processes, antivirus software, system utilities, and other software. These applications and services can sometimes cause interference when you install or run Office for Mac. The steps in this article may help isolate the problem if you receive an error message when you install or start the product or if the application crashes or closes unexpectedly. Prerequisites You must be logged on as an administrator or as a member of the Administrators group on the computer to perform the methods that this article contains.
If this is your personal computer, you are likely already logged on with an administrator account.
Fixes or workarounds for recent issues in Outlook for Mac - Outlook for Mac
If this is a computer that is part of a network at work, you might have to ask the system administrator for help. Perform a Safe Boot. To start an Office for Mac application in Safe Boot mode, follow these steps in the order in which they are presented. Step 1: Restart your computer in Safe Mode. Shut down the computer.
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To do this, click the Apple icon, and then select Shut Down. Start your computer by pressing the power button. Immediately after you hear the startup tone, press and hold the Shift key. Note Press the Shift key as soon as possible after you hear the startup tone. However, do not press the Shift key before you hear the startup tone. Release the Shift key when you see the gray Apple and the progress indicator on the screen.
The progress indicator resembles a spinning gear. This might take a while up to two minutes. Wait and do not restart the computer again. During startup, you will see Safe Boot displayed in the login window. This appears even if you normally log in automatically. If Mac OS X is configured to start up to the login screen, log on as the user who is running the Office for Mac software. Otherwise, skip this step. Immediately press the Shift key. This bypasses any startup items in the StartupItems folder. Step 2: Determine whether the problem is resolved After the computer starts, try to start the affected program or installation to determine whether the problem is resolved.
What Should You Do If Excel, Outlook or Word Frozen on Mac?
If the problem does not occur after the clean startup, the interference is occurring because of a background program or service. If the problem continues after you perform the clean startup, the interference is not occurring because of a background program or service. In this case, this article cannot resolve your problem. Restart your computer again to return to normal operation. On the left side of the window, the account is displayed and is selected.
On the right side of the window, select Login Items. Notes All the items that are displayed here are set to start during a normal startup of the operating system. As a side note to everyone I upgraded to Mac Office and after 24 hours it seems to be holding its own. Not sure I understand your comment. The change to Mac Mail from Outlook consists of entering the exact same information in your Exchange server setup that you used in your Outlook configuration.
Then, just syncing switching on contacts and calendar. I am missing what the hard part is…. Pressing the space bar whilst starting Outlook worked. It took 3 or 4 tries. I exited Outlook by holding space bar and at the same time fn , command, Q.
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Before trying the last time I exited all programs and restarted the computer. My dream now is to get all my emails to get out from outlook and get them work on Mac Mail. Any alternative to Mac Mail that you can recommend? Then start outlook. It will not crash. Then after waiting a minute, start your internet connection again. Outlook will then sync. I repeatedly tried all the above suggestions without success until I did the following sequence.
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Restart Macbook 2. WiFi was on so Outlook will attempt to connect and synch 4.
Select low res option in Outlook app 8. Thanks vadnart! Outlook works fair enough time without spinning wheel that I was able to export all my mails to OLM file. You start oulook, it gets the emails, you can use it. You do something else, it is hang up, you have the nice wait wheel. It never comes back. You can stop force it to stop on right click in the app bar.
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You restart it, it gets the emails and same same. I get the best way to use it is to stop it each time you have used it and restart it, each time you want your emails. About going to the apple mail app… it seems to do even less than outlook, but I guess one can program it. And there is no way that all my emails can stay on the imap server… and no use too to have those years of archive on imap. Reblogged this on saihaynes. This worked for me as well! Then re-open as normal.
Thank you, thank you, thank you. I tried everything on my macbook pro retina mid None of these tricks worked on my personal mac. On my work Mac, I am resorting to a time machine restore of Sorry, El Capitan, but This is ridiculous. Both MS and Apple have been aware of this issue since the beta…long before the gold master was issued.
I am stuck with Exchange Server for work, so it is the Outlook. Good thing my work machine will be restored in another 3 hours from Time Machine.
Not so good…. Nothing but freezes every time MBPro. Any suggestion? Low Res worked for me as well — thankfully. And it worked — all my mails started coming in. Thanks for the tips Matt. I have tried every other suggestion in this lengthy thread without success. Your tips worked for about 10 minutes, but at least they worked!